You'll have a dedicated team of 2–6 JSA professionals, depending on your retainer package. Annual retainers include senior strategic oversight, account management, and PR and/or content specialists, with access to our broader team of 70+ marketing experts as needed. Your team becomes an extension of your organization, bringing deep digital infrastructure industry knowledge from day one.

Beyond traditional agency services, JSA clients benefit from our extensive industry relationships, proprietary media channels, and marketing technology resources. These include opportunities for visibility through JSA TV, our industry newsletters, blogs, and events, as well as access to exclusive JSA client networking events, media and analyst networks, and performance dashboards.

Absolutely! JSA's blended-rate pricing model allows you to shift hours between services as your business priorities evolve, without renegotiating your contract. Whether you're launching a new product, expanding into new markets, or increasing media visibility, your program can adapt. We simply request one month's notice when changes require different team specialists.

Yes. While our monthly retainers deliver the greatest long-term strategic value, JSA also supports defined initiatives such as PR campaigns, website development, rebranding, video production, and event marketing. Project engagements are customized based on scope, timeline, and business objectives.

We have strict protocols to ensure clear boundaries and confidentiality. As an agency born and raised within one industry, we wouldn’t have survived 22+ years if we didn’t! We take this topic very seriously, with a three-pronged approach: 

• NDAs: JSA signs NDAs with all of our employees and all of our clients. 
• Digital Walls: Each of our account teams has a team email that goes only to the folks assigned to that team. That team email opens up the correspondence and files for that team on our client-specific Google Drive. Other JSAers who don’t have access to that team email cannot view or access those details. 
• Specific Account Teams: Competitive clients are assigned completely different JSA Account Directors. JSA employs 70+ full-time marketers, so we have a deep enough bench to avoid adding the same JSAers to competitive accounts.